Legal
Privacy Policy
Do Something Different (DSD) | Effective Date: March 8, 2026
Do Something Different ("DSD," "we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or submit a consultation request.
1. Information We Collect
We collect information you voluntarily provide when submitting a consultation request, including:
- Full name
- Email address
- Phone number
- Project description, timeline, and budget range
- Appointment booking information
We may also automatically collect certain technical data such as IP address, browser type, and pages visited for analytics purposes.
2. How We Use Your Information
We use the information we collect to:
- Respond to your consultation request and schedule appointments
- Send SMS and email communications related to your project inquiry
- Send appointment reminders and follow-up messages
- Improve our services and website experience
- Comply with applicable laws and regulations
3. SMS Communications
By submitting your phone number through our consultation form, you consent to receive SMS text messages from Do Something Different related to your inquiry, appointment scheduling, and follow-up communications. Message and data rates may apply. Message frequency varies. Reply STOP at any time to opt out. Reply HELP for assistance.
We do not sell, rent, or share your phone number or SMS consent with third parties for their own marketing purposes.
Mobile opt-in information and consent will not be shared with third parties or affiliates for marketing or promotional purposes. Mobile information collected through our SMS program is used solely to deliver the communications you have requested. Standard messaging terms apply: carriers are not liable for delayed or undelivered messages.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with:
- Service providers who assist us in operating our CRM, scheduling, and communication tools (such as GoHighLevel)
- Law enforcement or regulatory authorities when required by law
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. You may request deletion of your data at any time by contacting us.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction or deletion of your data
- Opt out of SMS or email communications at any time
- Lodge a complaint with a data protection authority
7. Cookies
Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. You can control cookie settings through your browser preferences.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the effective date at the top of this page.
11. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us:
- Business: Do Something Different (DSD)
- Email: info@dosomethingdifferentflooring.com
12.Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. While we strive to protect your data, no method of transmission over the internet is 100% secure. We encourage you to use caution when sharing personal information online.
© 2026 Do Something Different (DSD). All rights reserved.